Post-Sales Solution Architect
September 14
🌎 Anywhere in the World – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
ETL
Git
Optimization
SQL
Description
• Act as the front-line technical representative of Coalesce to customers, showcasing deep expertise in data and analytics, ETL/ELT, data transformation, and Snowflake • Provide technical guidance and support in the implementation, utilization, and optimization of Coalesce • Onboard new customers through training sessions and hands-on support during the early stages of their customer journey • Update customers on new Coalesce features and their value and assist with adoption • Engage with implementation partners as needed to ensure customer success • Serve as a subject matter expert for complex and/or niche support requests, understanding the true motivation behind requests and devising and presenting solutions accordingly • Act as a technical liaison between customers and internal teams, gathering and aggregating feedback to contribute to prioritizing product enhancements • Stay up-to-date with industry trends, competitive landscape, and emerging technologies and craft new approaches and solutions that leverage Coalesce accordingly • Continuously build expertise in Coalesce.io's technical features, use cases, and integration possibilities • Collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure ongoing customer satisfaction and retention
Requirements
• Extensive implementation expertise in data warehousing and analytics with a focus on Snowflake and its partner ecosystem • Strong understanding of data modeling principles, data engineering concepts, and data transformation methodologies • Proficiency in SQL, with proficiency in YAML and Jinja a plus • Experience with version control systems (e.g., Git), collaborative development practices, and DataOps • Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences • Demonstrated problem-solving skills and a consultative approach to understanding and addressing customer challenges • Self-motivated and adaptable with a proactive, results-driven mindset • Thrives in a fast-paced, ever-changing environment • Team player with the ability to collaborate effectively across functions • Willingness to travel as needed to support customer engagements and attend industry events
Benefits
• Competitive compensation package, including base salary and performance-based commission structure • Health benefits • Retirement plans • Professional development opportunities • Positive work environment
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