Account Manager

3 hours ago

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Codekeeper

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SaaS • Security • Compliance

Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.

11 - 50 employees

Founded 2013

☁️ SaaS

🔐 Security

📋 Compliance

📋 Description

• Advising customers on potential solutions and building strong relationships through excellent customer service • Preparing email sequences and promptly responding to customer emails in a professional manner • Identifying and contacting new leads through inbound channels, following up via email or phone • A/B testing different approaches to optimize results and improve conversion rates • Conducting online platform demos to showcase our products' benefits and features • Creating and negotiating offers to close deals with potential customers • Upselling to active customers by identifying additional value and benefits

🎯 Requirements

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions • Comfortable using a variety of technology platforms and tools • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure • Enjoy giving online demos • Experience working with diverse companies and industries

🏖️ Benefits

• Enthusiastic and fun colleagues • Startup mentality and opportunities • Regular team activities and collaborations • A mindful onboarding process with ramp-up and learning time • A team that listens and values open communication • Direct feedback and the opportunity to make a real impact