Cognigy
POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.
natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI
51 - 200
💰 $15M Series B on 2022-02
Product Owner
May 24
Cognigy
POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.
natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI
51 - 200
💰 $15M Series B on 2022-02
Description
• Join our engineering department, where you'll become part of an ecosystem designed for innovation and excellence. • Our structure features cross-functional development teams dedicated to continuous improvement, feature enhancement, and the creation of new products. • As a Product Owner, you will be responsible for defining, prioritizing and maintaining the Product backlogs, the Product Delivery plans and roadmaps to ensure the correct focus is maintained on product goals. • You will act as an Agile ambassador, and actively take responsibility for products and shape the working environment.
Requirements
• Minimum of 2 years of experience as a Product Owner, with a focus on SaaS platforms. • Strong understanding and experience with Agile methodologies (e.g., Scrum/ Scrumban). • You have a technical mindset. Hands-on experience as a Software Engineer as well as experience in the Conversational AI or Contact Center industry is a plus. • You enjoy analysing data and searching for the best ways to visualize information, to enable effective data-driven decision making. • You have a highly analytical and curious intellect, as well as the ability to quickly familiarize yourself with complex problems. • You can balance short-term priorities with long-term goals while meeting deadlines even under time pressure and improvise when roadblocks are reached. • You are a highly motivated team player with a hands-on and 'nothing-is-impossible' mindset and develop solutions proactively and independently. You are a continuous learner keeping skills and knowledge sharp through ongoing education and curiosity. • You have the ability to build excellent working relationships internally and externally with excellent communication skills in English.
Benefits
• Attractive and performance-oriented salary • Company Pension Scheme • 25 days paid leave, plus 5 floating days, plus public holidays • Unique opportunity to help build and shape the company, with little hierarchy • Flexible working options • Colleague recognition, reward and celebration events • Global Employee Assistance Program • ClassPass membership, giving you access to a variety of fitness and wellness experiences • Ongoing learning and development opportunities, including LinkedIn Learning • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
Apply Now