A&D Inside Sales Coordinator

11 hours ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $24 - $35 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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Coherent Corp.

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Hardware • Manufacturing • Telecommunications

Coherent Corp. is a leading provider of lasers and optoelectronic components. The company specializes in delivering innovative photonic and optical products for a wide range of industries, including aerospace, telecommunications, life sciences, and manufacturing. Coherent offers solutions that include laser cutting and welding systems, optical transceivers, semiconductor manufacturing tools, and advanced illumination solutions for 3D sensing. With its technological expertise, Coherent supports both scientific and industrial applications, significantly contributing to advancements in AI, healthcare, and environmental sustainability.

10,000+ employees

Founded 1966

🔧 Hardware

📡 Telecommunications

📋 Description

• Identify, qualify, and follow up on leads that come into the A&D business group. • Quote generation and approval tracking. • Process improvements/development support. • Documentation and customer portal support. • Respond to customer inquiries in a timely and professional manner. • Act as liaison between Customers and Sales Account Managers. • Receive, validate, process, and track customer’s purchase orders using company’s ERP system as well as acknowledge orders once scheduled/rescheduled. • Provide sales order updates, issue RMA documentation. • Proactive, self-directed daily follow-up on job related tasks.

🎯 Requirements

• Minimum Associate Degree. Bachelor’s Degree preferred. • Minimum of 6-8 years of related experience. • Prior customer service, order administration, and/or sales support experience in a technical environment required. • Experience preparing or processing quotes required. • Experience processing sales orders and RMAs required. • Experience communicating directly with customers required. • Technical background, knowledge, or experience preferred. • Sales training and onboarding experience preferred. • Experience with Microsoft Office 365 tools required. • Familiarity with an ERP system required (IFS and/or Oracle is ideal). • Familiarity with a CRM database system required (Salesforce is ideal).

🏖️ Benefits

• Competitive salary • Health insurance • 401(k) matching • Professional development opportunities