Customer Service Representative, Norwegian Speaking

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Cross Border Talents

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Recruitment • B2B

Cross Border Talents is a specialist global recruitment consultancy that connects skilled professionals with employers worldwide, focusing on permanent hires and talent-leasing across Engineering, ICT, and multilingual customer experience roles. The company operates fully remotely across more than 102 countries, offering a talent pool, recruitment technology, and relocation support to bridge skill gaps and deliver tailored hiring solutions for international employers.

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

📋 Description

• Communicate with customers via phone, chat & e-mail • Track and follow cases to ensure they closed in an efficient and timely manner • Provide and maintain strong, professional relationships with all partners and show empathy at all times • Work towards reaching targets as set out by client statement of work as well as internal targets • Answer customers inquiries and troubleshoot or escalate technical issues that they face • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

🎯 Requirements

• Native written and verbal skills in Norwegian • Good communication skills in English • Tech savviness • Solution driven out of the box thinking • Communicative and empathetic • A positive attitude

🏖️ Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the accommodation searching (-all at no cost to you-)) • Competitive monthly salary + 2 extra salaries per year • Work and training from home • Referral Program : Bring your friends and receive great bonuses! • Health care benefits and numerous other discounts • Full training by certified instructors • Professional growth & development opportunities • Special events as well as community & social responsibility initiatives • Free online Greek language courses • State of the art premises, providing a great working environment with relaxing break areas • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age