Technical Support Specialist I – AGRIS Accounting

2 days ago

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Logo of Cultura Technologies

Cultura Technologies

Agriculture • Food & Beverage • Consulting

Cultura Technologies is a collaborative group focused on enhancing the agri-food system by providing insights, ideas, and solutions to various challenges within the industry. They work with a network of trusted agri-food leaders and brands, helping to improve food traceability, transparency, and compliance. With a commitment to building a resilient food system, Cultura Technologies aims to facilitate better decision-making for businesses and stakeholders in the agri-food sector.

10,000+ employees

Founded 2011

🌾 Agriculture

📋 Description

• Troubleshoot and resolve issues quickly and efficiently • Support the AGRIS Accounting application • Handle customer inquiries via phone and email • Collaborate with the customer service team to improve communication strategies • Create knowledgebase articles and customer training materials

🎯 Requirements

• Bachelor’s degree in Business, Management, Accounting, or another technical discipline OR Bachelor’s degree in Agriculture, Computer Science, or Information Technology • Knowledge of agribusiness • Knowledge of accounting and finance principles • 1 – 3 years’ experience working in a customer support or call center environment • Broad knowledge of the AGRIS suite of Products • Certified Public Accountant / Accounting or Finance degree

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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