Senior Backend Engineer

April 16

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Customer.io

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Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

marketing • analytics • customer retention • user retention • email marketing

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

📋 Description

• We are seeking a Senior Backend Engineer to join our growing Engineering team! • Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. • Our small, remote-first team is fun-loving, passionate, and highly effective. • We offer many opportunities to grow and refine your skills while having a significant impact.

🎯 Requirements

• Works in North/South American time zones • Preferably 7+ years of relevant experience. • A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang. • A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way. • Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems. • A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure. • Comfort working in UNIX environments and applying modern collaborative development practices. • Experience in working with RDB systems, preferably MySQL. • Ability to deliver high-quality solutions quickly and without mentorship. • Experience working within a distributed company is preferred.

🏖️ Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge • 16 weeks paid parental leave (including adoption and foster care) • 100% paid insurance premiums for you and your dependents • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment) • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs • $300/month co-working space rental reimbursement • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc. • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! • One month sabbatical after five years at Customer.io • We also have opportunities to meet in person with your peers throughout the year