Customer Success Manager

🕒 April 21

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Cybus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

☁️ SaaS

🏢 Enterprise

💰 Series A on 2022-03

SaaS • Enterprise • Industrial IoT

Cybus is a company that provides a universal data infrastructure known as Cybus Connectware, aimed at integrating IT and production systems within industrial environments. Their solutions enable real-time data flow between operational technologies (OT) and information technologies (IT), supporting various Industrial IoT use cases in manufacturing settings. Cybus offers software that allows for fast and efficient digital transformation projects, helping companies optimize their production processes and improve energy efficiency.

📋 Description

• Project management (resources, time, objectives) • Relationship management (internal and external stakeholders) • Strategic customer management (business development and market presence) • Continuous improvement of internal processes

🎯 Requirements

• Technical understanding and enthusiasm (IIoT, MQTT, Docker/Kubernetes, CI/CD) • Excellent organizational and execution skills • Effective communication in German and English (minimum C1 level) • Analytical and strategic thinking • Experience in manufacturing and/or consulting

🏖️ Benefits

• We are a company with flat hierarchies and plenty of freedom for independent decisions and your own area of responsibility • Diversity, mutual respect and strong teamwork are essential to us • We grow together and engage with one another on equal footing • We offer an attractive and varied role where you can make an impact without excessive bureaucracy • A strong sense of community and regular team events • We provide continuous training — tailored to your skills and interests • A comfortable workplace atmosphere: including a professional coffee machine, sweet snacks and fresh fruit, as well as after-work soft drinks or beers • Reliable work-life balance with flexible working hours and 30 days of vacation per year, plus a one-time additional leave entitlement of 10, 15 or 20 days after 3, 4 or 5 years of employment • Flexible vacation days: Use up to 5 of your 30 vacation days as flexible leave, either for an extended break or for financial benefits • Up to €100 subsidy for childcare costs per preschool child • Monthly allowance of €50 for food, sports, bike leasing or public transport • Attractive pension plan including a subsidised direct insurance and a fully funded support fund • You decide where you are most productive: whether working from home, under palm trees during a workation, or from one of our offices in Hamburg Eimsbüttel or Berlin Friedrichshain