Senior Learning Experience Designer

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DDi

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Biotechnology • Enterprise • Healthcare Insurance

DDi is an innovative technology partner for BioPharma, Medical Device, Consumer Health, and mixed portfolio companies. The company offers software products and automation solutions tailored to the unique technology needs of these industries. DDi focuses on providing fit-for-purpose modules and platforms to help large and small-to-mid-sized companies achieve their digital milestones faster and more cost-effectively. With domain expertise, DDi leverages automation to minimize manual processes and integrate seamlessly with existing systems, ensuring optimal return on investment. Their services are backed by professional support and program management teams, offering both a private cloud infrastructure and modular implementation approaches.

201 - 500 employees

🧬 Biotechnology

🏢 Enterprise

⚕️ Healthcare Insurance

📋 Description

• Leverage expertise in instructional design, AI, and UX best practices to create world-class, accessible, and inclusive learning experiences. • Prototype and test new learning solutions using agile methods, including design sprints, user testing, Agentic AI prototype building, and rapid iteration. • Integrate AI and automation tools to enhance efficiency, personalization, and scalability of content. • Apply UX research methods (personas, journey mapping, usability testing) to ensure learner-centric design. • Champion accessibility, mobile-first, and microlearning formats to meet diverse learner needs. • Stay ahead of emerging technologies and EdTech trends (AI, VR/AR, adaptive learning systems) and recommend their application as appropriate. • Monitor and stay ahead of emerging technologies and EdTech trends (AI, VR/AR, adaptive learning systems) and recommend their application as appropriate. • Bridge the gap with technology teams to create seamless, user-centered learning experiences across digital platforms. • Mentor and guide peers in modern instructional design practices, AI literacy, and learner experience design. • Provide coaching and expert guidance to team members, product management stakeholders, and other partners (internal/external). • Guide the enhancement and advancement of learning designs, techniques, and processes. • Conduct market and customer research to gather insight and understand personas and needs. • Gather competitive intelligence and perform competitive analysis. • Write and present the business case for designs approaches and modalities. • Monitor and report on the performance of content usage and feedback to inform design enhancements. • Create and present successful learning experience applications. • Document design requirements, standards, and best practices. • Coordinate project activities with product management stakeholders, team, and others. • Create or identify appropriate delivery modalities. • Participate in Kick-Off, Design Sprints, pilots, user testing, interviews, and other meetings for assigned projects. • Manage assigned projects per agreed upon requirements and specifications. • Provide feedback to the Director of Content Innovation and Leadership Development. • Challenge current thinking around content design practices, supports and models experimentation, and advances positive improvements through to execution. • Identify change opportunities and catalyze transitions with Editorial peers and across the broader PD Content team.

🎯 Requirements

• B.S./B.A. or higher in instructional design, educational technology, or related area that includes adult learning theory, principles, and practices • 7+ years of experience Designing a variety of learning products across different delivery mediums, such as e-learning, virtual learning, and in-person training. • Applying instructional design theories to create innovative, engaging, and experiential learning solutions. • Researching, prototyping, and testing solutions to maintain customer focus and inform design decisions. • Leveraging a variety of e-learning authoring tools and technologies. • Maintaining awareness of learning design trends and emerging technologies and recommending new tools for application. • Leading, mentoring, and collaborating with a project team of developers, editors, visual and multi-media designers. • Collaborating with subject matter experts, technology teams, and managing reviews and reporting to stakeholders. • Excellent written, verbal, and interpersonal communication skills. • Complex problem-solving, design and critical thinking skills. • Strong sense of creativity, technical savvy, attention to detail, and perseverance. • Propensity to take initiative, work independently, and adapt to change quickly. • Ability to manage multiple projects, prioritize work, and complete projects within tight timeframes. • Proficiency in Microsoft Office Suite, e-learning tools, and experience with learning management systems and agile workflow.

🏖️ Benefits

• Click here for an overview of the benefits DDI offers.