Compliance Account Manager - Lead

August 28

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dLocal

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Built for success in emerging markets: accept and send payments in Africa, Asia, and Latin America

Payment Processing • Emerging Markets • Latin America • Brazil • Alternative payment methods

201 - 500

Description

• Lead and mentor the Compliance Account Management team, setting clear objectives, providing guidance, and fostering a culture of compliance excellence. • Partner with dLocal internal teams to prioritize and maximize all our internal knowledge and resources to get the best user experience for our Merchant while onboarding their business to dLocal. • Develop and manage long-term relationships with our Merchants for AML compliance requirements. • Own the end-to-end AML onboarding compliance process supporting our Merchants, ensuring customer satisfaction, and strengthening our relationship with the Merchant. • Become the “guru” on dLocal for AML onboarding and compliance requirements. • Keep track of every aspect of our Merchant’s business model around Compliance and find smart solutions with internal teams to mitigate ML/TF and Regulatory risks. • Monitor SLAs of the onboarding process and ramp-up to ensure that they are successfully executed.

Requirements

• Bachelor’s degree in business, banking, or law supplemented by Compliance and/or Risk Management training. • 5+ years experience in the Corporate Onboarding space. • Solid experience leading high-performing teams • Commercial mindset with the ability to build merchant relationships. • Extensive knowledge of payments and or the banking/finance industry. • Excellent English communication skills. • Resilient and have the capacity to challenge and influence while remaining focused on growing a sustainable business. • Team player that does not shy away from taking ownership. • Proactive in problem-solving. • You can structure and prioritize in a high-volume, fast-paced environment and drive a process to completion.

Benefits

• Flexible, remote-first dynamic culture • Travel benefits • Health benefits • Learning benefits