Senior User Researcher
2 days ago
Description
• Lead Comprehensive Product Insights: Identify product insights needs, plan, define, conduct research activities, and report findings to product teams and stakeholders in the form of actionable insights. • Mentoring and Team Development: Provide guidance and support to other researchers, fostering their professional growth and research skills development, while ensuring alignment with strategic product and UX goals. • Market and Customer Analysis: Conduct diverse types of research to understand market trends and user behaviors, strategically guiding both product and UX decisions. • Design and Lead the Execution of Experiments: Develop, execute, and analyze multivariate experiments and quantitative studies to inform and support product decision-making. • Be a First Class Researcher: Employ a wide range of research methods and techniques, to gather insights directly from existing or potential customers. • Collaborate with Data Analysts: Partner with product data analysts to combine advanced data analysis and research insights, enhancing the overall research impact on product development and strategy. • Influence and Integrate: Work closely with the product team to incorporate customer data and research findings into all stages of the product life cycle, influencing design, product marketing and go-to-market strategies. • Proactively Identify new Opportunities and Challenges: Stay ahead of market and legislative changes, conducting proactive research to identify potential future challenges and proposing innovative solutions. • Refine Research processes: Continuously seek and implement improvements in research processes and methodologies to ensure the highest quality and relevance of insights.
Requirements
• Fluency in Spanish and English; Portuguese will be a big plus. • 5-7 years of experience in product research, including early-stage digital product development and feature enhancements. • Expertise in qualitative research methodologies and their application at various development stages. • Proficiency with web analytics and quantitative research tools. • Some experience with behavioral data collection and analysis would be a plus. • Experience with market research. • A collaborative background working with designers, researchers, data analysts, product managers, and engineers. • A passion for digital products, technology, and innovative design. • Skills in analyzing customer journeys and optimizing key KPIs. • The ability to prioritize experiments and other research activities based on impact and effort. • Experience with iterative user research and effective approaches. • A strong growth mindset and eagerness to learn.
Benefits
• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings. • Share options plan after 6 months of working with us. • True flexibility and work-life balance. • Remote or hybrid work model with our hub in Barcelona; Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly). • Summer intensive schedule during July and August (work 7 hours, finish earlier). • 23 paid holidays, with exchangeable local bank holidays. • Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate). • Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental). • Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy. • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
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