Account Manager II (Remote)

July 11

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Drata

Drata is the smartest way to achieve continuous framework compliance for SOC 2, ISO 27001, HIPAA, GDPR, and many more.

compliance • cybersecurity • automation • SOC 2 • ISO 27001

201 - 500

💰 $100M Series B on 2021-11

Description

• You will be responsible for owning the commercial relationship with a number of mid-sized Drata customers • Maximize account growth and mitigate risk by playing a central role on the account team • Based on existing framework, develop and execute win/win negotiation strategies for account contract renewals that improve contract value while protecting and enhancing the customer relationship • Create, manage and close upsell/cross-sell opportunities on and off cycle • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to secure renewals and drive expansion • Drive strong internal collaboration with Customer Success, Solution Architects, Marketing and Product as the quarterback of the account team • Provide executive management with complete visibility to renewal & customer expansion, soliciting executive involvement as required. • Communicate risk clearly and take the lead in developing resolution strategies • Create and deliver a strong value narrative helping our customers understand the ROI they receive from Drata

Requirements

• 3+ years demonstrated success in an Account Management capacity with a strong focus on negotiating services contracts • Experience in technology, preferably CRM or SaaS • Ability to work independently within assigned scope and to identify areas of process improvement and efficiency • Excellent customer management skills; including sales, account management, and customer service • Strong ability to negotiate, discuss value and understand client needs • Excellent executive presence and communication skills • Proactive approach with strong attention to detail and organization • Team player with a track record of building positive relationships with peers and others within a company

Benefits

• Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge • HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan) • 100% paid short and long term disability plus life + AD&D benefits • Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities • Flexible Time Off: Flexible vacation policy for strong, fully charged batteries • 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child • Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office • 401K: Reach your financial goals while reducing your taxes

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