Storage Engineer

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DysrupIT

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Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Managing and supporting enterprise file storage systems • Ensuring high availability, performance, and data security • Providing 24x7 support • Resolving incidents • Handling client onboarding and upgrades • Driving process improvements • Collaboration with internal teams and vendors

🎯 Requirements

• 7+ Years in a technical support role • Experience with supporting file-based storage systems (such as NetApp or Dell EMC) is required • Experience of cloud file storage solutions would be preferable • An understanding of Active Directory is required • Experience of being providing client support (either internal or external) • Experience with Nutanix is preferable • Experience with hardware installation, racking and stacking. • ITIL Training & Certification would be preferable • Experience in using Service Management ticketing systems. • Good analysis, troubleshooting and fault-finding skills. • Good technical aptitude to understand, use, and learn new technologies or processes. • Demonstrates initiative and self-reliance in completing tasks and projects without requiring constant supervision or guidance. • Strong customer centric attitude and interpersonal skills. • Excellent written and verbal communication skills. • Flexible, organized, and self-motivated.

🏖️ Benefits

• 24x7 support • Process improvements • Documentation • Automation