Customer Service and Sales Representative in Johannesburg | Remote

September 2

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ennovationHUB

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Founded in 2017 as a small online store, over the years, ennovationHUB evolved into a team of 40+ passionate furniture enthusiasts$1. .$1

11 - 50

Description

• Ready to disrupt industries and work day and night to build the next big thing? • Have a strong understanding of providing customer support through phone, email, chat, social media, and digital platform interactions? • Every interaction as a sales opportunity? • Work on our three leading brands within the Home & Living category and be involved in transforming our online webshops.

Requirements

• Fluency in English and confidence in using your language skills over the phone and in emails. • Experience in customer service-related positions (bonus points for the sales experience), enthusiasm and ambition to take it to the next level. • High level of energy and enthusiasm, positive mindset, and hands-on approach. • Proactivity and prioritization: get the things done attitude, ready to jump in and help, based on priority and urgency. • Great soft skills, especially communication, patience and empathy. • Resilience: coping well with pressure, open to receiving and adapting to feedback. • Multitasking: adapting to different situations in a limited amount of time. • Accountability: ability to work with little or no supervision. • Ability to learn fast, adjust and apply new knowledge, follow and execute defined processes and procedures. • Elaborate computer skills to comfortably navigate across different systems while speaking to customers.

Benefits

• Lots of opportunities to grow professionally and get promoted. • Flexible working hours - work remotely within regular day shifts/night shifts or evening shifts. • Personal Development plans, helping your growth. • Competitive salary and benefits package. • Young and dynamic team in a diverse and friendly environment. • A truly international workplace, operating in multiple countries and markets across the globe.