UX Researcher

September 26

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Eventbrite

WebsiteLinkedInAll Job Openings

event ticketing • event registration • tickets • event planning • social commerce

501 - 1000

Description

• Eastridge is seeking a skilled UX Researcher Contractor for an exciting project with Eventbrite. • Leverage expertise in both qualitative and quantitative research methods to uncover valuable insights about Eventbrite’s users. • Engage in customer interviews, surveys, usability testing, and data analysis, collaborating closely with cross-functional teams. • Manage end-to-end recruitment process for diverse participants in research studies. • Develop comprehensive research plans that integrate qualitative and quantitative methodologies. • Lead user interviews and usability tests to gather qualitative insights into user experiences. • Combine qualitative and quantitative data to generate actionable insights and recommendations for product enhancements.

Requirements

• Mixed Methods Expertise: Proficient in both qualitative and quantitative research methods, capable of integrating these approaches into cohesive strategies. • Data Synthesis: Strong ability to synthesize diverse data into clear, actionable insights that drive product decisions. • Communication Skills: Excellent written and verbal communication skills for effectively conveying research findings. • Recruitment and Management: Experience managing the research lifecycle, including participant recruitment and post-study analysis. • Tool Proficiency: Familiarity with research and design tools such as UserTesting, Qualtrics, Dscout, Figma, and Condens. • Collaboration: Proven experience working with cross-functional teams to integrate research into the product development process. • Analytical Skills: Proficient in statistical methods and data analysis tools for interpreting quantitative data. • Preferred Experience: Experience conducting mixed-methods UX research for digital products, particularly in consumer-facing platforms and marketplaces. • Strong background in presenting research findings to diverse audiences, including designers, product managers, and executives.

Benefits

• Comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle. • Global benefit programs designed to meet you where you are offering resources for health, well-being, finances, and family. • Support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, Modern Health and BriteBreaks (generally the first Friday of every month off).