Everbridge
Security âą Telecommunications âą Enterprise
Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360âą platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.
Technical Support Engineer
October 18
đŁïžđłđŽ Norwegian Required
Everbridge
Security âą Telecommunications âą Enterprise
Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360âą platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.
đ Description
âą Supporting cutting-edge, mission-critical systems that help governments and agencies save lives âą Managing and resolving incidents and support tickets according to defined SLAs. âą Participating in a 24/7 on-call rotation (one week on duty at a time). âą Collaborating with Engineering and Product teams to improve platform resilience. âą Proactively monitoring system performance and identifying issues before they escalate. âą Assisting with software upgrades, installations, and platform configurations. âą Delivering training sessions to clients as needed.
đŻ Requirements
âą Fluency in Norwegian and English (both written and verbal). âą Strong communication, presentation, and customer-handling skills. âą Excellent organizational and time management abilities. âą Calm and methodical approach to resolving business-critical technical issues. âą Experience working in Linux-based environments. âą Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. âą Understanding of telecom networks (2Gâ5G) is a strong plus. âą Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
đïž Benefits
âą Private Healthcare âą Pension âą Group Life/Income Protection âą Life & Total Permanent Disability Insurance to protect you and your loved ones.
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