Onboarding Coordinator

Job not on LinkedIn

3 hours ago

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

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ExactCare

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Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

📋 Description

• Call on prospective patients daily and schedule them for in-home assessments with our Clinical Liaison field representatives. • Handle inbound calls from both patients and referral sources. • Accountable for daily and weekly goals for assessments scheduled. • Communicate effectively with patients. • Work independently and also as a key member of the entire team. • Maintaining constant contact with referral sources, field personnel and internal associates. • Place scheduled assessments on the field representative calendar. • Document all calls, tasks and appointments in Salesforce. • Create positive first impression of ExactCare and the unique services we provide. • Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls. • Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed. • Other duties as assigned.

🎯 Requirements

• Associate's degree or equivalent experience. • Ability to work 11:30am to 8:00pm ET Monday through Friday. • Previous sales, marketing, or customer service experience. • Previous outbound/inbound call center or scheduling experience, preferred. • Previous cold calling experience, preferred. • Working knowledge of MS Office and Salesforce (or similar software experience.

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays