ExactCare
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management • Gaps in Care • STAR Ratings Adherence Improvement
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
Patient Retention Specialist
April 3
ExactCare
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management • Gaps in Care • STAR Ratings Adherence Improvement
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
📋 Description
• Answering inbound calls from ExactCare’s existing patient base. • Assisting with general inquiries, making payments, and questions regarding claims. • Handling patient concerns and escalating issues as needed, ensuring all efforts are made to retain existing patients. • Maintaining a consistently positive attitude and patient first approach to deliver stellar service to all patients. • Maintaining current knowledge of products and services offered. • Other duties as assigned.
🎯 Requirements
• Must be 18+ years of age. • High school diploma / GED required. • 1+ years of experience in collections activities or customer service. • Experience in a high volume, phone-based environment.
🏖️ Benefits
• Medical/dental/vision coverage effective 1st of the month following date of hire. • Flexible spending. • Company-paid life insurance and short-term disability. • Voluntary benefits. • 401(k). • Paid Time Off. • Paid holidays.
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