Senior User Researcher - Mixed Methods

September 20

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💰 $500k Angel Round on 2015-10

Description

• Work with the User Research Lead to shape design practices and processes while representing the voice of our members across the business. • Work across several product teams to identify and prioritise research initiatives. • Be responsible for establishing and delivering a Continuous Research framework that runs parallel to product sprints. • Oversee survey design and analysis. • Collaborate closely with data teams to identify where research can have the most impact and where we can collaborate on larger mixed methods initiatives. • Transform research findings into clear and actionable insights. • Help establish Research Operations to ensure best-in-class ethical research practices.

Requirements

• Min 5 years experience as a Senior User Researcher • First-hand experience in designing and delivering foundational and tactical research initiatives • Strong qualitative skills and ability to deliver best-in-class interviews and usability testing • Confident and comfortable running quantitative projects (e.g. surveys, quantitive usability testing) • Exceptional ability to communicate complex research findings clearly and effectively at all levels • Demonstrated ability to thrive in remote and asynchronous work settings, underscoring a self-motivated and proactive work ethic

Benefits

• Flexible working hours • Unlimited paid time off • A fully remote working situation • GBP £3k equipment and home office budget • Learning & development budget • On demand therapy sessions and mental health support via Spill • In-person meet ups