Senior DevOps Engineer

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Foodics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

💳 Fintech

☁️ SaaS

🛍️ eCommerce

💰 $170M Series C on 2022-04

Fintech • SaaS • eCommerce

Foodics is a cloud-based point-of-sale and restaurant management system designed to help restaurants efficiently manage their operations. It offers a range of solutions including a payment-enabled front-of-house point of sale, Foodics Pay for managing payments, self-ordering through modern gateways, customer display screens to enhance loyalty, and a kitchen display for efficient meal preparation. Foodics also provides online ordering platforms, accounting and financial management solutions tailored for restaurant needs, and a marketplace to integrate various applications for finance, delivery, and ordering. With a focus on ensuring quick, secure, and seamless operations for restaurants, Foodics supports over 22,000 restaurants in managing sales, inventory, and customer relationships efficiently from anywhere, and helps compile customer data for targeted loyalty and rewards programs. As a licensed FinTech company under the supervision and control of SAMA, Foodics offers robust technical support and innovative solutions to drive restaurant businesses toward success.

📋 Description

• Own and improve the reliability, scalability, and day-to-day operability of our production platform. • Design and evolve deployment workflows that make shipping safer, faster, and more predictable for engineering teams. • Improve our Kubernetes workloads and surrounding runtime concerns - configuration, secrets handling, resource usage, resilience, and environment consistency. • Raise the bar for observability: make failures easier to detect, debug, and learn from through pragmatic monitoring, alerting, and instrumentation. • Partner closely with application engineers to improve developer experience, reduce toil, and remove infrastructure bottlenecks that slow delivery down. • Operate with autonomy: identify operational risks, propose sensible improvements, and follow through without needing to be managed.

🎯 Requirements

• Kubernetes depth: Comfortable operating production Kubernetes environments and improving how services are deployed, configured, and run day-to-day. • Cloud platform experience: Strong hands-on experience with a major cloud provider - ideally GCP - including networking, IAM, managed services, and the trade-offs between building and buying. • CI/CD and release engineering: You've built or significantly improved delivery pipelines and understand how to balance speed with safety, traceability, and roll back confidence. • Containers and Linux fundamentals: Comfortable debugging containerised workloads, understanding what is happening at the process/network/filesystem level, and getting to root cause without guesswork. • Observability and incident handling: You know what good operational visibility looks like and can improve logging, metrics, alerting, and incident response in practical ways. • Automation instinct: Strong scripting and automation skills (Bash, Python, or similar) with the instinct to remove repetitive manual work rather than normalise it. • Security and secrets awareness: You take a thoughtful approach to access, credentials, service boundaries, and production change risk. • Engineering partnership: Can work well with software engineers and technical leaders to refine operational needs, push back constructively, and improve the platform without becoming a ticket firewall. • AI-assisted development: You use modern AI tooling (Claude Code, Cursor, Copilot or similar) to accelerate investigation, automation, and delivery - and you have a healthy scepticism of its output. You don't automate your judgment away. • Communication and judgment: Strong problem-solving, attention to detail, and the ability to explain trade-offs clearly to both engineers and non-engineers.

🏖️ Benefits

• Curated career progression planning with formal yearly reviews and informal check-ins along the way. • Encouragement to grow into a Feature Development Lead. • A competitive salary. • Ample time to learn new concepts - including paid development and business-related conferences. • Fully remote working, no commuting expenses. • Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you. • 25 days holiday (plus bank holidays), with an additional day per year of service. • Regular all-company socials and quarterly team socials. • A team that genuinely likes learning and shipping together.