Senior Partner Data Analytics Manager

Job not on LinkedIn

6 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $125.4k - $233k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

🦅 H1B Visa Sponsor

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Genesys

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Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

📋 Description

• Develop and execute the analytics roadmap for the Global Partner Program team. • Build and maintain partner performance dashboards, KPIs, and scorecards to track sales, revenue contribution, pipeline health, and customer adoption. • Partner with Finance, Revenue Intelligence and Operations teams to ensure data integrity, governance, and alignment across systems. • Deliver insights and recommendations that inform Partner strategy, program design, and market expansion. • Manage the operational framework for Partner programs, including segmentation, enablement tracking, and incentive structures. • Oversee rebate accruals and payments, ensuring accurate calculation, tracking, and timely disbursement in alignment with Partner agreements and performance metrics. • Collaborate with Finance to forecast rebate liabilities and ensure financial accuracy in accruals and reporting. • Evaluate program effectiveness and propose data-driven improvements to maximize Partner engagement and ROI. • Lead cross-functional execution of program launches, communications, and quarterly partner performance reviews. • Serve as the strategic link between Partner, Sales, Operations and Revenue Intelligence teams to align on metrics, reporting standards, and Partner success criteria. • Present actionable insights and program performance summaries to executive stakeholders. • Lead and manage cross-functional, ad-hoc initiatives and special projects that support evolving Partner and business priorities while ensuring effective communication of progress across teams. • Apply project management best practices to scope, plan, and execute high-impact initiatives such as program pilots, operational improvements, or data optimization efforts. • Provide project tracking, stakeholder updates, and post-launch evaluations to ensure business outcomes are achieved.

🎯 Requirements

• 10+ years of experience in data analytics, partner operations, or program management within a SaaS or technology environment. • Strong understanding of partner ecosystems, rebate/incentive programs, and GTM models in B2B or CCaaS. • Proficiency in BI tools (Tableau, Power BI, Looker) and SQL; experience with Python or R a plus. • Proven experience managing rebate accruals, payment validation, and financial reconciliation. • Strong analytical, organizational, and communication skills with a focus on driving actionable outcomes. • Bachelor’s degree in Data Analytics, Finance, Business Administration, or related field (MBA or Master’s preferred).

🏖️ Benefits

• Medical, Dental, and Vision Insurance. • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments