Go Live Engineer

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🔥 6 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Nerdio

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

💰 Series B on 2022-12

Enterprise • SaaS • Cloud Computing

Nerdio is a company that specializes in streamlining operations and cost optimization for enterprise IT environments, focusing particularly on Microsoft Azure, Windows 365, and Microsoft Intune. Their products, Nerdio Manager for Enterprise and Nerdio Manager for MSP, offer robust automation features that reduce management time and operational costs for managed service providers and enterprises alike. Nerdio's solutions are designed to enhance IT efficiency across industries such as financial services, education, government, and healthcare, with a strong emphasis on security, user experience, and reducing Azure costs. Recognized as a leading innovative partner by Microsoft, Nerdio helps organizations deploy and manage virtual desktops and cloud environments efficiently.

📋 Description

• You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners. • Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers) • Help Nerdio partners with their first several account implementations • Assist fellow Nerdio Support Engineers with trouble tickets and problem solving • Collaborate with technical team members to maintain, design, and enhance current tools and processes • Contribute to technical knowledge base and documentation • Contribute to the creative process of product enhancements and new features • Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.

🎯 Requirements

• Prior AVD deployments • Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS) • Excellent troubleshooting skills • Fast-paced mentality and able to make decisions quickly • Works with a sense of high urgency • Comfortable with and able to work and deliver excellent results within short cycle times • Comfortable working with highly technical customers • Tolerates with a high degree of uncertainty and change • Experience conducting technical product demos • Experience with virtualization technologies, preferably Azure Virtual Desktop • Microsoft networking and applications (i.e., Active Directory, Exchange, SQL, Terminal Services) • Firewalls, VPNs, and TCP/IP networking • Shared storage systems (i.e., SAN, NAS) • Project management and planning experience • High degree of empathy and creativity with end users/partners • Competent understanding of networking layers and resources

🏖️ Benefits

• Competitive Base + Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off......including your birthday off!