Account Manager (Broker)

4 days ago

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Gravie

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We partner with brokers across the nation to improve the way people purchase and access healthcare.

health insurance • health care • employer benefits • health • wellness

51 - 200

Description

• Manage ongoing relationships with Gravie clients. • Conduct monthly reviews of each client's claims experience. • Develop account plans for clients to evaluate business needs. • Present renewal proposals to clients and negotiate rates. • Ensure proactive outreach to Gravie clients. • Plan for and present quarterly progress reports on goals. • Meet or exceed employer retention goals. • Educate clients about Gravie’s products and services. • Provide accurate and timely answers to client questions. • Ensure smooth transition for new employer clients. • Facilitate kick-off meetings with employers’ populations. • Research and resolve client issues and elevated member issues. • Effectively use and document client information in CRM system. • Be knowledgeable of all Gravie offerings and compliance requirements. • Demonstrate commitment to core competencies.

Requirements

• Bachelor’s degree or equivalent experience in a relationship or account management field. • Minimum of 3 years of account management experience in the health insurance industry. • Must be licensed in health insurance in your home state. • Experience working in a dynamic environment and comfort researching and solving problems with minimal guidance. • Highly organized and effective time management skills. • Clear and effective communicator, including public speaking skills. • Ability to work collaboratively across a team and functions. • Energetic, positive attitude, and self-motivated. • Previous start-up or emerging growth company experience (extra credit). • Experience with self-insured health plans (extra credit). • Experience establishing processes and standards for superior customer service (extra credit).

Benefits

• Competitive pay is standard. • Alternative medicine coverage. • Flexible PTO. • Up to 16 weeks paid parental leave. • Paid holidays. • Cell phone reimbursement. • Education reimbursement. • 1 week of paid paw-ternity leave.