Account Manager - Customer Success

February 7

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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Porter

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Porter is a healthcare coordination and management company that leverages the power of artificial intelligence to connect various aspects of healthcare delivery. Their services focus on coordinating care for payers, individuals, families, and at-risk providers, ensuring seamless navigation through the healthcare system and improving care quality through in-home assessments and personalized interventions. Porter's innovative approach addresses quality measures, risk adjustments, and gap closures in care, particularly for Medicare Advantage, Medicaid, and ACA commercial members. They emphasize reducing readmissions and enhancing care quality through their comprehensive health portal and dedicated care guides, who provide support from scheduling to securing necessary medical equipment and services.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $5.4M Venture Round on 2023-01

📋 Description

• Porter is hiring a Customer Success Account Manager! • We are growing and looking to expand our Customer Success Team • Porter combines the power of analytics with the power of care. • Porter is a leading healthcare IT and services platform for care and coverage coordination. • We deliver understanding, compassion, information, and peace of mind for health plan customers. • Our Care Guide team helps members navigate the healthcare delivery system. • By coordinating the complexities of each unique care journey, Porter helps close the gaps. • The ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. • New team members will bring energy and excitement over helping to revolutionize healthcare. • Responsibilities include assisting in the management of diverse clients and projects. • Work closely with the Customer Success Team to ensure client satisfaction and project success. • Collaborate with cross-functional teams to deliver high-quality results. • Maintain and update project documentation and spreadsheets. • Qualifications include being enthusiastic and eager to learn about Project Management. • Detail-oriented with strong organizational skills, and comfortable with data analysis.

🎯 Requirements

• Bachelor's Degree preferred. • Demonstrated intelligence and a willingness to learn. • Ability to thrive in a collaborative team setting. • Previous experience or coursework related to project management is a plus.

🏖️ Benefits

• Remote work environment • Medical, dental and vision benefits within 30 days of hire • Paid vacation and holidays • A fun team and special culture