Associate Software Implementation Project Manager

6 hours ago

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

🌺 Hawaii – Remote

Although this job is listed in Hawaii, this company may be open to hiring remote in other states.

+9 more states

🐻 Alaska – Remote 🌺 Hawaii – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote ⚓ Rhode Island – Remote 🗿 South Dakota – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote

💵 $56k - $62k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Henry Schein One

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SaaS • B2B • Artificial Intelligence

Henry Schein One is a leading dental software and services company that provides cloud-based practice management, patient engagement, billing and payments, analytics, and AI-enhanced clinical tools to dental practices and dental service organizations worldwide. Their product suite includes Dentrix and Dentrix Ascend, API exchange for integrations, IT management and support, and practice growth and education services aimed at streamlining operations, improving patient experience, and optimizing revenue cycle management. Henry Schein One primarily serves dental practices and larger dental organizations with SaaS platforms, professional services, and integrations.

1001 - 5000 employees

Founded 2018

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated customer issues. • Set appropriate customer expectations. • Ensure timely and effective customer service expectations are met and/or exceeded at all times. • Manage multiple/simultaneous implementation projects. • Resolve advanced customer escalations. • Track all correspondence and completed tasks to provide accurate record of account/project history. • Professionally establish strong working relationships with other people and teams.

🎯 Requirements

• Typically 1 to 3 years of related professional experience. • Typically a Bachelor's Degree or global equivalent in related discipline. • General proficiency with tools, systems, and procedures. • Basic planning/organizational skills and techniques. • Basic analysis and problem solving skills. • Basic verbal and written communication skills.

🏖️ Benefits

• Medical, Dental and Vision Coverage • 401K Plan with Company Match • Paid Time Off (PTO) • Sick Leave (if applicable) • Paid Parental Leave • Short Term Disability • Income Protection • Work Life Assistance Program • Health Savings and Flexible Spending Accounts • Education Benefits • Worldwide Scholarship Program • Volunteer Opportunities