Senior Account Manager

🕒 March 13

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Serviceplan Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1970

📱 Media

🤝 B2B

Media • B2B

Serviceplan Group is an independent, international integrated communications and advertising group that builds and manages brands through strategy & consulting, creative & content, media & data, and platform & technology services. The group operates multiple specialist agencies (Serviceplan, Mediaplus, Plan. Net) and offers AI-enabled marketing solutions, production capabilities, and campaign work across sectors like consumer goods, automotive, finance, healthcare and public sector. Serviceplan focuses on combining creativity, data and technology in ‘Houses of Communication’ to deliver campaigns, media planning, digital experience and consulting for corporate clients.

📋 Description

• Active liaison between clients, creative teams and suppliers • Exciting client roster • Independently implement and oversee cross-media communication activities in close collaboration with the creative and account teams • Create conceptual presentations and lead client meetings • Responsible for managing and coordinating workflows, timelines and costs • Lots of fun in a highly motivated, interdisciplinary team within an innovative environment • Responsibility and strong passion • Contribute to new business activities

🎯 Requirements

• A degree in communications, business or a comparable qualification • Experience supporting retail clients and providing 360-degree client management, as well as implementing efficient production processes for print and digital assets • Strong digital know‑how and experience in managing and delivering video and photo productions • Passion and enthusiasm for client consulting • Confident client-facing manner and negotiation skills, plus leadership qualities in working with junior team members • Very good MS Office skills (Excel, PowerPoint, Word) • Very good German and English skills

🏖️ Benefits

• Onboarding: welcome session, onboarding day, new-starter coffee and introductory round — we make sure you have a perfect start • Training & development: Your growth matters to us. Whether through our internal Campus training program, optional language courses or regular coaching — we keep you up to date! • Flexibility: Flexible working hours, remote/mobile working and job-sharing models allow you to adapt your job to your life — not the other way around • Fun: Work needs breaks. Whether parties or workouts — we offer regular after-work events and agency-sponsored fitness programs • Accessibility: Our modern office in the heart of Hamburg is conveniently located at Baumwall and is easily accessible; we also subsidize the Deutschlandticket • Internationality: As an internationally active agency group, you’ll have the opportunity to network and exchange ideas with colleagues from a wide range of disciplines around the world