Technical Account Manager

March 25

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+12 more states

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $70.4k - $105.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Veriff

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Veriff is a company that specializes in identity verification services. They provide technology to help businesses verify the identities of their users online, ensuring compliance, security, and trust. Their services are essential for industries where secure and reliable user identification is needed, such as finance, banking, and online marketplaces. Veriff's innovative solutions help prevent fraud and enhance user experience through seamless identity verification processes.

Digital Identity • Identity Verification • Compliance • KYC • AML

501 - 1000 employees

Founded 2015

🔐 Security

📋 Compliance

💸 Finance

💰 $100M Series C on 2022-01

📋 Description

• At Veriff, our Go-to-Market (GTM) Division is the driving force behind our mission to create a safer, more trustworthy online world. • We are a dynamic, global team dedicated to growing our customer base and enhancing our brand's global presence. • With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. • We are seeking an experienced and dynamic Technical Account Manager to support our key enterprise customers in the Americas. • In this role, you will ensure seamless collaboration between the Go to Market (GTM), Product, Solutions Engineering, and Support teams, managing timelines and resolving roadblocks to guide customers towards maximizing the value they derive from our solution, providing expert architectural and operational guidance.

🎯 Requirements

• 3-5 years of experience as Principal Technical Support, Solutions Engineering, Software Engineer, or Technical Account Management for a SaaS software company. • Bachelor’s degree in Computer Science, Engineering, Math, or a related field (or equivalent experience) • Fluency in English • Excellent communication skills, both written and verbal, with the ability to translate complex technical information to non-technical stakeholders. • Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment. • Ability to work effectively with cross-functional teams, including engineering, support, GTM, and product management. • Proven ability to manage clients effectively, take initiative, lead projects and global teams, and perform hands-on technical work with a strong sense of accountability.

🏖️ Benefits

• Flexibility to work from home at our eligible locations in the USA • Extra recharge days per year on top of your annual vacation days • Stock options that ensure you share in our success • Private health insurance coverage to ensure you’re feeling great physically and mentally • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs