Manager, Trade Compliance – MENA

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iHerb, LLC

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eCommerce • Wellness • Retail

iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.

1001 - 5000 employees

Founded 1996

🛍️ eCommerce

🧘 Wellness

🛒 Retail

📋 Description

• Oversee and manage the end-to-end process of obtaining necessary governmental approvals and permits to ensure our supplements and cosmetic products are legally allowed into various countries within the MENA region. • Act as the subject matter expert on prohibited and restricted ingredients in MENA markets, systematically reviewing all product formulations against local regulations (e.g., GCC standardization). • Collaborate directly with local government regulators, Ministries of Health, customs authorities, and standards organizations (e.g., SFDA, ESMA) to facilitate product registration, resolve clearance issues, and stay informed of regulatory changes. • Ensure all required import and registration documentation is accurate, complete, and compliant with local standards, including specific labeling requirements. • Assign, audit, and correct Harmonized Tariff Schedule (HTS) classifications for all imported products, ensuring accuracy to minimize customs delays and duty exposure. • Oversee the performance of local customs brokers and logistics partners, providing them with necessary compliance information and managing import declarations. • Develop and implement proactive trade compliance policies and procedures tailored to the supplements and cosmetics categories in the MENA context. • Conduct regular training for internal teams (e.g., Supply Chain, Marketing, Legal) on compliance requirements, classification, and regulatory updates. • Drive continuous improvement in trade compliance processes to increase efficiency and reduce lead times for product launches.

🎯 Requirements

• At least 8+ years of experience working with relevant regulatory policies and laws globally. • Bachelor's degree or equivalent compliance experience • Solid knowledge and experiences in compliance, tariff classification, regulatory review, product compliance. • Proven ability to interpret and apply complex, often varying, regulations from MENA governmental bodies (e.g., health ministries, standards organizations). Fluent written and verbal English language. • Understanding of compliance best practices and typical risk/red flag issues and practices. • Knowledge of and experience advising on regulations, tariff schedule, sanctions, and other compliance-related laws and regulations. • Strong negotiation skills with a solid understanding of commercial processes. • Communication, excellent verbal and written communication skills in English; proficiency in Arabic is highly preferred.

🏖️ Benefits

• Health and wellness programs • Flexible work arrangements