Account Manager

January 23

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Logo of InEvent

InEvent

InEvent is a comprehensive event management software platform designed to handle a wide array of event types, including virtual, in-person, and hybrid events. Since 2013, InEvent has facilitated millions of registrations across 182 countries. They provide tools for event registration, badge printing, mobile app integrations, and NFC scanning to ensure seamless check-ins at in-person and hybrid events. The platform offers extensive audience engagement tools such as live chats, polls, and gamification features, and provides advanced integration with CRM systems and data analytics to track attendee engagement and improve event outcomes. InEvent is trusted by over 900 companies globally for its ability to provide total solutions for event marketing, attendee management, and content delivery, making it a key player in the event technology industry.

Event marketing β€’ Virtual Events β€’ Registration software β€’ Event CRM β€’ Event Apps

51 - 200 employees

πŸ’° $1M Seed Round on 2021-11

Description

β€’ Responsible for negotiating and converting renewals and upsell deals within the existing client portfolio - this includes regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients β€’ Ensure excellent product knowledge of all our products and new releases at all times β€’ Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV β€’ Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties β€’ Deliver exceptional customer service to address client needs efficiently β€’ Employ a consultative selling approach to understand and fulfill client requirements β€’ Utilize advanced communication skills to interact with clients at all decision-making levels β€’ Negotiate and close sales deals effectively β€’ Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus)

Requirements

β€’ Must have advanced English proficiency β€’ Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise β€’ Track record of hitting and exceeding monthly, quarterly, and annual targets β€’ Outstanding customer service and sales skills to ensure we respond efficiently to our client needs β€’ Experience with upselling and maximizing account revenue β€’ Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels β€’ A consultative selling and account management approach β€’ Excellent negotiation and closing skills β€’ Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus β€’ Experience working in the Events Industry is a plus

Benefits

β€’ Health Insurance β€’ 401k β€’ Paid Time Off (PTO) β€’ Language Learning Programs β€’ Annual Summits β€’ Birthday Gift and Work Anniversary Gifts

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