Interlace Health
Healthcare Insurance • SaaS • Enterprise
Interlace Health is a company that specializes in providing scalable and cost-effective forms automation and eSignature solutions for the healthcare industry. They focus on transforming workflows by enabling seamless data capture and information exchange among healthcare providers, staff, and patients. Their EHR-integrated solutions help save time, lower costs, reduce errors, and improve the patient and staff experience by simplifying patient consenting and enabling digital registration processes. Interlace Health prides itself on enhancing patient interactions, relieving staff stress, and integrating with existing EHR systems to streamline workflows and data sharing throughout healthcare organizations.
Content Operations Consultant, Documentation Tooling
Job not on LinkedIn
2 hours ago
Interlace Health
Healthcare Insurance • SaaS • Enterprise
Interlace Health is a company that specializes in providing scalable and cost-effective forms automation and eSignature solutions for the healthcare industry. They focus on transforming workflows by enabling seamless data capture and information exchange among healthcare providers, staff, and patients. Their EHR-integrated solutions help save time, lower costs, reduce errors, and improve the patient and staff experience by simplifying patient consenting and enabling digital registration processes. Interlace Health prides itself on enhancing patient interactions, relieving staff stress, and integrating with existing EHR systems to streamline workflows and data sharing throughout healthcare organizations.
📋 Description
• Audit Nova documentation across MadCap Flare, UserGuiding, UserVoice, HelpSite, SharePoint/OneDrive, and various internal formats • Use an existing deep-dive Nova markup to build a clean, accurate taxonomy • Evaluate all documentation tools in use today and provide a clear tooling recommendation • Build the new Nova documentation structure in Azure Wiki and map it to HelpSite • Design governance, workflows, intake processes, release update processes, and maintenance guidelines • Assess whether an LMS is needed for training content • Pilot the structure using the marketing content library
🎯 Requirements
• Strong experience in content operations, knowledge management, documentation architecture, or similar roles • Skilled in taxonomy design, metadata, and information architecture • Experience evaluating documentation toolchains (Flare, UserGuiding, knowledge bases, etc.) • Familiarity with Azure DevOps/Azure Wiki and SharePoint • Excellent organizational, communication, and systems-thinking skills • Ability to collaborate with product, sales, services, and marketing teams
🏖️ Benefits
• Remote (US preferred) • 6-10 week engagement • Flexible work hours
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🇺🇸 United States – Remote
💵 $25 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
✍️ Content Marketing Manager
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required