Intradiem
Guaranteed Savings. Guaranteed Results.
Advanced Intraday Automation • Contact Center Automation • Real-Time Automation • Agent Development & Performance • WFM Automation
51 - 200
💰 $35M Debt Financing on 2021-11
Customer Experience Leader
July 16
Intradiem
Guaranteed Savings. Guaranteed Results.
Advanced Intraday Automation • Contact Center Automation • Real-Time Automation • Agent Development & Performance • WFM Automation
51 - 200
💰 $35M Debt Financing on 2021-11
Description
• Lead CX CoE ensuring efficiency and exceptional experiences • Develop and execute multi-year CX roadmap • Champion voice of customer across departments
Requirements
• Bachelor's degree in Business, Customer Experience, or related field • 7+ years of progressive CX experience • Certification(s) in CX • Experience with AI software solutions required • Strong leadership and mentorship skills
Benefits
• Generous family-first culture • Transparent leadership • Unfettered growth opportunities
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