Software Architect, Data & AI Platform Strategy

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Invoca

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Artificial Intelligence • B2B • Telecommunications

Invoca is a leading provider of a revenue execution platform designed to help marketing, sales, and contact centers drive more revenue. They specialize in call tracking, artificial intelligence, and interaction management to optimize revenue growth. Their innovative platform connects marketing investments directly to offline sales through AI capabilities, offering detailed insights into buyer behavior from calls. Invoca supports a wide range of industries including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel & hospitality. The company is recognized for helping businesses optimize ad spend and improve campaign performance through full attribution for every call.

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🤝 B2B

📡 Telecommunications

📋 Description

• Serve as our most senior technical expert, working across teams to provide technical guidance, direction, and mentorship to engineers. • Collaborate closely with Product and Engineering leaders across AI and Data Platforms to build and execute customer-facing roadmaps with a strong, scalable technical foundation. • Introduce outside experience and perspectives in modern data architecture and emerging technologies to drive the adoption of organization-wide best practices and design patterns. • Architect and lead solutions for complex, high-scale problems. • Engage in hands-on development of critical and/or complex portions of the solutions you architect, ensuring quality and alignment with the vision. • Share your passion for technical topics and continuous learning with your teams and peers. • Actively support diversity, equity, and inclusion initiatives at Invoca. • Report to the Sr Director of Architecture, who reports to the CTO.

🎯 Requirements

• 15+ years of professional software development experience, ideally within a high-growth SaaS environment, with a significant focus on data and AI/ML systems. • Proven experience with core technologies, including or highly similar to: • Programming languages: Ruby, Python, Javascript. • Data/Stream Processing: MySQL, Kafka, and ETL tools. • Infrastructure as Code & Cloud: Terraform, Docker, and Kubernetes. • Data Lakehouses: Experience with platforms such as DataBricks or Snowflake. • Advanced knowledge of Object-Oriented Programming, Contract-Driven Development, Distributed Systems, and Data Modeling. • A systematic problem-solver with exceptional communication skills, a deep sense of ownership, and a track record of driving complex projects to completion. • Extensive experience leading technical projects, maintaining features in production with continuous deployment, and driving prioritization with a strong customer-focused mindset. • Experience in mentoring and leveling up software engineers. • A strong desire to create elegant, scalable, and maintainable services and tools. • Bachelor's Degree or equivalent practical experience required.

🏖️ Benefits

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed. • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family. • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included. • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%. • Stock Options – All employees are invited to share in Invoca’s success through stock options. • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program. • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members. • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs. • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service. • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.