Legal Case Status Coordinator

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Job Duck

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HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• Respond to inquiries with professionalism and care. • Organize and confirm court dates for attorneys. • Act as a buffer between clients and attorneys, managing expectations and flow of information. • Serve as the primary contact for clients, offering clear and compassionate communication. • Check case statuses with courts and filing services. • Share instructions and necessary documents for court appearances. • Manage daily call volume as needed.

🎯 Requirements

• 1-2 years of experience in customer support inside a law firm. • Excellent communication skills in both English and Spanish. • Strong customer service or client-facing background required. • Familiarity with assisting clients with legal cases is preferred. • Ability to work independently and manage tasks without constant supervision. • Solid writing and organizational abilities.

🏖️ Benefits

• Competitive salary. • Paid Time Off and holiday pay (where applicable). • Annual Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.