Justlife (previously Justmop)
51 - 200 employees
Founded 2015
👥 B2C
🧘 Wellness
B2C • Wellness • Home Services
Justlife is a super app for a variety of home services, operating primarily in the United Arab Emirates, Saudi Arabia, and Qatar. The app offers an extensive range of services including home cleaning, salon and spa services, A/C cleaning, pest control, lab tests at home, and more. The company prides itself on providing top-quality, reliable services with highly rated professionals and same-day availability. Users can book and manage appointments easily, enhancing their convenience. Justlife's commitment to excellence ensures that customers receive exceptional service delivered by well-trained professionals.
KSA Operations Executive
🔥 0 minutes ago
🗣️🇸🇦 Arabic Required
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Justlife (previously Justmop)
51 - 200 employees
Founded 2015
👥 B2C
🧘 Wellness
B2C • Wellness • Home Services
Justlife is a super app for a variety of home services, operating primarily in the United Arab Emirates, Saudi Arabia, and Qatar. The app offers an extensive range of services including home cleaning, salon and spa services, A/C cleaning, pest control, lab tests at home, and more. The company prides itself on providing top-quality, reliable services with highly rated professionals and same-day availability. Users can book and manage appointments easily, enhancing their convenience. Justlife's commitment to excellence ensures that customers receive exceptional service delivered by well-trained professionals.
📋 Description
• drive fulfillment rate up by closing supply-demand gaps before they cost us a booking • keep professional utilization healthy and reduce unfulfillment week over week • resolve customer issues with empathy and speed so satisfaction scores keep rising • own clean, accurate reporting on utilization, unfulfillment, and quality so the team decides on facts, not guesses • run outbound calls to quality-grading standards and contribute to projects that make the operation faster and better
🎯 Requirements
• 1–3 years in operations or customer support • Fluent Arabic and solid working English • Genuine analytical rigor: comfortable in Excel/Google Sheets, reading metrics, and acting on what the numbers tell you • Experience in the service industry or an on-demand/marketplace business (nice to have) • Familiarity with CRM systems and operational tooling (nice to have)
🏖️ Benefits
• flexible elements where the role allows • an extra day off on your birthday • free Justlife credits to use our own services
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