Workday Post Deployment Service Manager

Job not on LinkedIn

5 hours ago

Apply Now
Logo of Kainos

Kainos

At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier.

1001 - 5000 employees

💰 Venture Round on 1986-04

📋 Description

• Manage all aspects of delivering support services in line with the agreed service level agreements to a wide and varied portfolio of Workday clients • Pragmatically offer domain experience within HRIS / HCM solutions to provide functional insight and thought-leadership • Provide project management leadership and guidance to clients and colleagues • Lead and support blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic • Oversee the creation of well structured and accurate deliverables and, where necessary, present to senior client and board level stakeholders leading to acceptance of recommendations • Continuously request and capture feedback from clients to drive service improvements and design innovative ways to improve service delivery

🎯 Requirements

• 2 years of service management delivery experience within a consulting / IT services environment • Experience of managing distributed teams • Strong business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requests • Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team • Sound commercial judgement, with a proven track record in the execution of contract and commercial terms applying to the project • Commercial experience of running a team

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

Apply Now

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