Kalamcx
Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.
Business Process Outsourcing • Interpretation • Translation • Global Customer Experience • Global Lead Generation
51 - 200 employees
🤝 B2B
Armenian Interpreter, OPI/VRI
April 18
Kalamcx
Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.
Business Process Outsourcing • Interpretation • Translation • Global Customer Experience • Global Lead Generation
51 - 200 employees
🤝 B2B
📋 Description
• This is a remote position. • Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe. • We are looking for professional remote interpreters who want to join an international company and be a great help to the community. • An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. • They carry out exclusive service in different fields and industries and assure transparency during the conversation. • Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. • Answer calls professionally, acting according to the Interpreter's code of conduct. • Be always prepared to take notes during a call. • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). • Rendering all messages accurately and completely, without adding, omitting, or substituting. • Provide the highest level of customer service during interpreting. • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. • Applying standards of practice. • Go into internal professional training. • Be eager to get new professional certifications. • Communicate and report to your team leader. • Comply with dress code requirements for video remote interpreting.
🎯 Requirements
• Fluent in source language (English) and Native in target language (Armenian) • 1+ years of over the telephone interpretation experience in a well-known interpretation company. • Good knowledge of medical terminology. • Awareness in legal terminology is a plus. • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). • High school diploma in your native language. • High emotional intelligence and tolerance to different cultures. • High level of communication, listening, note-taking, and memory retention skills.
🏖️ Benefits
• Fully remote position with a clear schedule. • Full-time or part-time position (business and weekend hours). • Immediate availability to start working after onboarding. • Internal Certified training. • Monthly fee payments. • Contract type of employment.
Apply Now