Salesforce Administrator – Education Cloud

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Kastech Canada

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B2B • Enterprise • Government

Kastech Canada is a Canadian IT services and consulting firm that provides managed services, PeopleSoft application support, custom software development, data engineering, and digital transformation services for public sector and private organizations. They deliver IT consulting, cloud and data analytics solutions, process automation, and organizational change management, and emphasize AI/ML and modern technology adoption to streamline operations and improve customer experience.

11 - 50 employees

🤝 B2B

🏢 Enterprise

🏛️ Government

📋 Description

• Configure Education Cloud components including Student Success Hub, Admissions Connect, and Experience Cloud pages. • Support user provisioning, security configuration, permissions, and sharing rules. • Assist with data management tasks including imports, quality checks, and deduplication. • Support SIS or ERP integrations in collaboration with senior administrators. • Help maintain documentation, process maps, and training materials. • Participate in testing, validation, and change management processes. • Troubleshoot user issues and escalate complex problems as needed. • Create reports and dashboards supporting academic and student services teams. • Collaborate with cross-campus teams to ensure consistent CRM usage.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • 2–4 years of Salesforce administration experience, Education Cloud preferred. • Understanding of student lifecycle operations (recruiting, admissions, advising, retention). • Experience with SQL/SOQL and CRM data structures. • Strong communication, time-management, and problem-solving skills.