Keeper Security, Inc.
Cybersecurity • Enterprise • SaaS
Keeper Security, Inc. is a leading cybersecurity company known for its comprehensive and AI-enabled platform designed to protect individuals and enterprises from data breaches and ransomware. Their wide array of products includes a password manager, privileged access manager, secrets manager, and remote browser isolation services, among others. They focus on zero-trust security models, offering solutions for password management, secrets management, secure remote access, and compliance. The company serves a global clientele, safeguarding millions of users, and is recognized for its strength and cost-efficiency in password and secrets management solutions.
Snapshot Analyst, Engineer
Job not on LinkedIn
October 22
Keeper Security, Inc.
Cybersecurity • Enterprise • SaaS
Keeper Security, Inc. is a leading cybersecurity company known for its comprehensive and AI-enabled platform designed to protect individuals and enterprises from data breaches and ransomware. Their wide array of products includes a password manager, privileged access manager, secrets manager, and remote browser isolation services, among others. They focus on zero-trust security models, offering solutions for password management, secrets management, secure remote access, and compliance. The company serves a global clientele, safeguarding millions of users, and is recognized for its strength and cost-efficiency in password and secrets management solutions.
📋 Description
• Monitor, support, and enhance the functionality of Keeper’s browser extension and Snapshot feature ensuring seamless login autofill, web compatibility, and continuous quality improvement across web environments. • Collaborate with engineering, support, and product teams to identify, triage, and resolve browser-related issues, while also helping to improve the Fixinator codebase.
🎯 Requirements
• Monitor, support, and enhance the performance of Keeper’s browser extension and Snapshot feature. • Identify, triage, and drive fixes for login autofill and web compatibility issues. • Communicate directly with customers to confirm issue resolution and provide updates after fixes are deployed. • Troubleshoot and validate browser extension fixes or other browser-related issues reported by customers. • Collaborate with engineers to reproduce, document, and validate bugs related to browser compatibility and autofill behavior. • Proactively identify websites with autofill issues and coordinate remediation efforts. • Maintain and prioritize a backlog of known compatibility issues, ensuring continuous improvement. • Propose ideas and UX enhancements to improve the Snapshot Tool’s workflow. • Act as a liaison between Support, Product, and Engineering teams to ensure timely alignment and execution. • Conduct competitive research, including screen recordings and documentation of findings. • Generate reports summarizing insights and trends from competitive analysis. • Contribute to training and data entry efforts to strengthen Keeper’s Snapshot and product analysis tools. • Help scale the Snapshot program by onboarding and mentoring future team members. • Support improvements to the Fixinator codebase and related automation tools.
🏖️ Benefits
• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
Apply NowSimilar Jobs
October 22
Reimbursement Analyst preparing Medicare/Medicaid cost reports and ensuring regulatory compliance for Cincinnati Children's. Collaborating across departments and analyzing complex financial data.
October 22
Compensation Analyst supporting Care Access’s global compensation programs. Joining the People team to ensure compensation is competitive, equitable, and aligned with business objectives.
October 22
Senior Analyst leveraging data science techniques for attribution modeling and media analysis at Merkle, enhancing client marketing effectiveness and analytics innovation.
October 22
Acquisition Analyst specializing in documentation throughout the DHS Acquisition Lifecycle. Collaborating with stakeholders and ensuring compliance with policies and standards.
October 21
Medical Economics Analyst responsible for analyzing healthcare data for decision support. Reporting insights on trends in utilization and costs of care using large datasets and statistical tools.