Senior UX Researcher (Fixed-Term)

June 27

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LastPass

LastPass manages your passwords and online life, so you don’t have to.

Password Management • Identity Management • Single Sign-On • SaaS • Cloud

501 - 1000

Description

• We are seeking an impact-driven Senior UX Researcher to uncover user behaviour, needs, and workflows, identifying key opportunities for innovation. The ideal candidate will have expertise in qualitative methodologies such as contextual interviews, usability tests, and surveys, along with strong communication skills to translate research into actionable insights. Proactive collaboration, attention to detail, and the ability to integrate qualitative and quantitative data are essential. Join us in driving user-centered solutions with curiosity, empathy, and a passion for excellence. • You’ll help us understand and optimize the B2B end user early experience • You’ll help us understand and improve B2B end user credential management use cases and workflows

Requirements

• You have excellent people-interaction skills and very strong verbal and written communication • You can conduct lean, outcome driven studies understanding user behaviour, needs, use cases and workflows, and identify opportunities for making / maximising business impact drawing on standard qualitative UX research methodologies (contextual interviews, usability tests, surveys, competitor reviews, diary studies) • You can generate clear and impactful insights that support product and design decisions, supporting ongoing and upcoming product initiatives and inform roadmap and strategy. Proactively communicating these to relevant stakeholders • You are engaging stakeholders to understand their goals, priorities, and plans and consolidate their input into a comprehensive research roadmap and set of test plans • You collaborate closely with product team peers through the entire product development and design lifecycle (discovery, ideation, concept testing, design validation, post release evaluation). You can run workshops to translate user needs into product features and improvements • You partner with data analysts and product marketers on defining key metrics and measurements along the customer journey

Benefits

• Competitive compensation • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days • Generous Parental leave • Comprehensive health coverage, dependents included • Home office setup support • LastPass families free account up to 5 members • Continuous learning and development opportunities

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