Technical Account Manager

July 11

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Legion

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Description

- As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges. - This central role is pivotal in driving optimal technical operations for our customer’s ongoing needs.

Requirements

- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions - Experience in managing multiple stakeholders and projects with competing priorities - Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error - Bachelor's degree or equivalent experience - Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening - Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Benefits

- 11 paid holidays - Generous Accrued Time Off increasing with years of service - Generous paid sick time - Annual day of service

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