Workwise
Workwise is a platform designed to support vendors in managing their operations and engaging with their customers. With a focus on providing essential tools and resources, Workwise aims to streamline business processes and enhance customer interactions. The platform emphasizes seamless integration and user-friendly design, making it easier for vendors to operate efficiently.
oil and gas • Procurement • Maintenance • vendor discovery • Operations
Onboarding Specialist
May 9
🌎 Anywhere in the World – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚀 Onboarding Specialist
🚫👨🎓 No degree required
Workwise
Workwise is a platform designed to support vendors in managing their operations and engaging with their customers. With a focus on providing essential tools and resources, Workwise aims to streamline business processes and enhance customer interactions. The platform emphasizes seamless integration and user-friendly design, making it easier for vendors to operate efficiently.
oil and gas • Procurement • Maintenance • vendor discovery • Operations
📋 Description
•Workwize is a fast-growing SaaS platform revolutionizing how companies manage and support their distributed workforces. •We streamline the entire lifecycle of remote work equipment, making it effortless for organizations to onboard, support, and offboard employees anywhere in the world. •As an Onboarding Specialist at Workwize, you will own the onboarding journey for new clients from post-sale through successful implementation. •You'll act as the main point of contact during the first 30–60 days of the customer lifecycle, ensuring clients are not only up and running on our platform but fully empowered to use it effectively. •This role requires strong technical acumen, excellent time and project management skills, and outstanding communication abilities. •Ideal candidates will have a background in IT infrastructure or SaaS environments and be confident in managing multiple onboarding projects simultaneously while collaborating closely with our Sales, Product, and Technical teams.
🎯 Requirements
•Experience: 2+ years in onboarding, implementation, customer success, or a technical account management role within a SaaS or tech company. •Technical Fluency: Familiarity with IT infrastructure, SaaS platforms, APIs, and software integrations. Able to understand technical client environments and requirements. •Time Management: Highly organized, capable of juggling multiple onboarding projects with competing deadlines. •Communication: Exceptional interpersonal and communication skills—clear, empathetic, and confident with both technical and non-technical stakeholders. •Presentation Skills: Comfortable leading client-facing demos, training sessions, and status calls. •Problem Solver: Able to think critically, troubleshoot effectively, and deliver practical solutions quickly. •Process Mindset: Experience owning or contributing to onboarding processes, workflow optimization, and internal tooling improvements. •Team Player: Collaborative attitude with a desire to contribute to a high-performing, fast-paced Customer Success team.
🏖️ Benefits
•A position in a fast-growing, and dynamic environment. •Flexibility to work in a hybrid environment, balancing office and home settings. •The best working setup, with all necessary tools and equipment provided. •Enjoy daily lunch provided at the office. •A vibrant, entrepreneurial work environment that encourages innovation and growth. •Weekly team lunches and monthly surprise events to build team spirit and have fun along the way.
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