Technical Account Manager

April 16

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+15 more states

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $85k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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Liftoff Mobile

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Liftoff Mobile is a leading platform designed to enhance mobile advertising and growth for businesses. The company specializes in leveraging advanced machine learning solutions through its Cortex platform to improve user acquisition, engagement, and monetization strategies in the mobile ecosystem. Liftoff's services cater to marketers, mobile game developers, and agencies, providing tools for performance marketing, creative ad solutions, and data-driven insights. Their offerings include products like the Vungle Exchange, Creative Studio, and Intelligence solutions, aimed at maximizing earnings and creating impactful ad experiences across mobile applications.

Mobile advertising • App advertising • Mobile marketing • App marketing • Mobile User Acquisition

501 - 1000 employees

Founded 2012

📋 Description

• Play a critical role in supporting Vungle Exchange customers • Use tech skills and customer service to solve client issues • Collaborate with Partner Managers to ensure technical requirements are met • Manage client expectations and communicate clearly • Escalate issues to Product and Engineering teams • Support third party integrations • Create documentation for common issues and tasks • Understand and debug ad-related code • Analyze network traffic issues • Investigate campaign setups & recommend optimizations • Communicate technical concepts clearly to stakeholders

🎯 Requirements

• Bachelors Degree • 5+ years of experience working at an agency trading desk, DSP, SSP, or ad exchange • Deep knowledge with the OpenRTB protocol and VAST and MRAID specifications • Excellent troubleshooting skills • Experience with Charles Proxy to analyze network traffic • Understanding HTML, Javascript, JSON, and XML structures • Analyzing HTTP protocol interactions • Ability to review and explain different types of ad tags • Experience navigating ad servers • Strong communication skills • History of resolving discrepancies and data issues • Experience writing and running SQL queries • Relevant experience with SDKs, MMPs, SKAN, CPI, and ROAS • Basic knowledge of privacy policies

🏖️ Benefits

• Equity and health/vision/dental benefits associated with your country of residence • Base compensation varies based on location and experience