Strategy & Operations Associate

Job not on LinkedIn

5 hours ago

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Logo of Lightyear

Lightyear

Telecommunications • SaaS • Enterprise

Lightyear is a Product Solutions Company that specializes in automating the telecom lifecycle through data-driven software. The company provides services such as procurement support, inventory management, and bill consolidation, helping enterprises to streamline their telecom processes and reduce costs. With a focus on network and pricing intelligence, Lightyear empowers organizations to make informed decisions and manage their telecom needs efficiently.

📋 Description

• Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders • Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform • Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies • Prepare and deliver quarterly business reviews that connect customer goals with Lightyear’s product impact • Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales • Advocate for customers internally, influencing product and operations decisions

🎯 Requirements

• 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience • Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment • Strong communication, presentation, and relationship-building skills • High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards • Bonus if located in Austin

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