Compliance Analyst - II

June 16

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LivePerson

Conversational AI that’s anything but artificial. Fast Company named us the #1 Most Innovative AI Company in the World.

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000

💰 $2.3M Post-IPO Equity on 2012-06

Description

• Compliance Analyst is a key member of the Global Security Team supporting the execution of LivePerson’s global GRC program • Responsibilities require knowledge to ensure effective compliance to regulations; 3rd party vendor management experience, control testing; awareness and education; and development of policies, standards and guidelines to align with the LivePerson Global Security Team’s mission - “To enable LivePerson, to be LivePerson - Securely” • Our Compliance Analyst reports to the GRC leadership team and are a part of LivePerson’s highly talented and Global Security Team • Collaborate with LivePerson teams to ensure we are implementing security best practices that meet relevant regulatory compliance requirements • Support the strategy for managing an increasing number of audits, compliance checks and assessment processes • Work with the respective audit teams to obtain necessary evidence information for audits/assessments and certifications • Provide guidance, evaluation and advocacy for all audit responses • Support GRC team with other standard daily processes/ticket requests, as need arises • Provide assistance in the 3rd Party Vendor Management program • Assist the team to build and manage the security awareness program. This can include sending mass email communications, validating the content of the training is sufficient, providing reports for compliance/audit requirements • Maintain excellent relationships with all business partners and provide a consistent perspective that continually puts LivePerson into the best security posture possible • Perform other duties as assigned to ensure the smooth functioning of the Global Security Team and maintain the reputation of LivePerson as a valued business partner to its customers

Requirements

• Minimum of 4 years experience in a compliance and or IT security environment • Knowledge of information security risk management frameworks and compliance practices (e.g., PCI DSS, HITRUST, SOC 2, ISO27001, NIST 800-171 etc.) • Excellent interpersonal communication, and presentation skills, including formal report writing experience for all levels of management • Adept at understanding business focus and processes with the ability to inject GRC concepts into the business through teamwork and influence • Exceptional oral and written communication skills to be used with all levels of management, across various business units, and both internally and externally, with an ability to express information security concepts in simplified terms • Operate with a high degree of independence with regard to daily projects and duties as assigned • Candidates must be willing to undergo background checks to verify their identity, character, qualifications, skills and experience

Benefits

• Health: medical, dental, and vision • Time away: vacation and holidays • Development: Generous tuition reimbursement and access to internal professional development resources • Equal opportunity employer • #LI-Remote

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