Partner Success Lead

6 hours ago

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Loot Labs, Inc

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eCommerce • Gaming • Web 3

Loot Labs, Inc. is exploring the future of loot by creating innovative ways for individuals to acquire digital collectibles. With a focus on the digital realm, the company is dedicated to engaging users in the exciting world of collectible items through their platform.

11 - 50 employees

Founded 2023

🛍️ eCommerce

🎮 Gaming

🌐 Web 3

💰 Seed Round on 2024-10

📋 Description

• Develop and Lead the Partner Success Strategy • Build and maintain relationships with partners • Oversee the onboarding experience for partners • Work closely with Product, Marketing, and Engineering teams • Track and analyze partner KPIs and metrics • Hire, mentor, and lead a Partner Success team • Define processes, playbooks, and tools to streamline communication • Act as a brand ambassador at industry events

🎯 Requirements

• 8+ years in Partner Success, Client Success, or Strategic Account Management roles • Proven track record of building and leading success teams in high-growth environments • Experience defining success frameworks and operational models • Exceptional presentation and negotiation skills • Comfort with data-driven reporting and metrics • Ability to work cross-functionally and influence without authority • Personal interest in collectibles, gaming, or digital fandoms is highly desirable.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance