Business Operations Analyst

March 19

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Madison Ave Consulting

Automate. Optimize.

Salesforce and Google

11 - 50

Description

• As our Business Operations Analyst, you will be the facilitator and organizer working between various functions to establish and document processes, handle internal management of our outsourced business functions, and ensure that our business is running smoothly. You will be responsible for developing and improving operational procedures across multiple domains including Marketing, Sales, Recruiting, Client Services, HR, Legal, Finance, IT & Security, and Strategy. Reporting directly to the Head of Operations, the Business Operations Analyst will be an integral part of our team, driving internal initiatives, helping to streamline our business functions to ensure the continued health of our business, and helping us to enhance employee experience and build a best-in-class culture for our team. Join us and play a pivotal role in enhancing our reputation as the ultimate destination for Salesforce consulting excellence.

Requirements

• Proven experience in business operations and administration within professional services • Salesforce Administration Experience - a must • Ability to understand financial data and manage budgets • Strong project management and organizational skills • Excellent communication and presentation skills • Ability to handle confidential information with discretion and professionalism • Ability to work with external stakeholders to facilitate key business functions • Understanding Salesforce consulting is a plus • Proficient in the use of G-Suite, Slack, Rippling, Quickbooks Online, and Salesforce • Bachelor’s degree in Business, Finance, Accounting, IT, HR or related field

Benefits

• Medical & Dental Insurance • Health & Dependent Care FSAs • 401(k) • 11 Federal Holidays • 20 Days PTO • Fully Remote + Global Workspace Access • Laptop + Equipment Stipend

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