Senior Business Analyst

Job not on LinkedIn

4 hours ago

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Malbek

SaaS • Enterprise • Artificial Intelligence

<Malbek> Malbek is an enterprise-grade, AI-augmented contract lifecycle management (CLM) platform that centralizes contract creation, execution, analysis, and integrations. The platform offers modules for CLM, AI-driven insights and recommendations, clickwrap agreements, and a no-code integrations marketplace, targeting legal, procurement, sales, and finance teams at large organizations to accelerate contracting velocity, reduce risk, and improve operational collaboration.

📋 Description

• Lead and facilitate requirements-gathering sessions with business stakeholders to understand current processes, pain points, and desired future state. • Translate business needs into clear, comprehensive business, functional, and technical requirements. • Analyze and map existing contract processes; recommend improvements using CLM best practices. • Collaborate with implementation teams to validate solution design, configuration decisions, and alignment with documented requirements. • Conduct gap analyses and propose alternative approaches when requirements or expectations do not align with system capabilities. • Develop process flows, user stories, acceptance criteria, and supporting documentation. • Support project managers in defining scope, milestones, risks, and dependencies to ensure successful and timely project delivery. • At times, you are the project lead, responsible for managing project tasks and timeline, working closely with your manager. • Participate in user acceptance testing by creating test scenarios, validating functionality, and logging issues. • Provide guidance to customers on maximizing value through standardized processes, automation, and optimized solution use. • Perform system configuration and integration tasks. • Assist with end-user training and change management activities to promote adoption and confidence in the solution. • Contribute to internal knowledge base content, best practice documents, and repeatable implementation methodologies. • Partner with Product and Engineering teams by sharing insights on customer needs, recurring use cases, and opportunities for product enhancement. • Provide subject matter expertise on CLM capabilities and configurations to support cross-functional initiatives. • Obtain expert level knowledge in the Malbek CLM solution; be responsible for maintaining product knowledge with each release of the software. • Leverage AI for implementation efficiency. • Support system integration partners as team members.

🎯 Requirements

• 5+ years of experience in Contract Lifecycle Management (CLM), preferably in a business analyst or solution architect role. • Strong experience eliciting, documenting, and managing business and functional requirements. • Ability to interface confidently with senior decision-makers and guide conversations toward strategic outcomes. • Excellent communication and interpersonal skills, with the ability to translate complex concepts for varied audiences. • Strong technical aptitude and ability to bridge communication between business users and technical teams. • Highly organized, detail-oriented, and curious, with strong analytical and problem-solving skills. • Ability to manage multiple priorities, collaborate across teams, and navigate escalations effectively. • Experience with process design, requirements analysis, and workflow optimization. • Familiarity with Agile methodologies and working in iterative delivery environments. • Working knowledge of SaaS platforms, software implementation methodologies, and change management principles. • Proven experience in leveraging AI tools to gain efficiency in configuration and implementation processes. • Experience working in diverse teams, across time zones, with co-employees and system integration partner team members.

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