Service Account Manager – Full-time

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🕒 January 14

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MARTIN GmbH für Umwelt- und Energietechnik

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201 - 500 employees

⚡ Energy

🤝 B2B

Energy • B2B

MARTIN GmbH für Umwelt- und Energietechnik is a German engineering and plant-construction company that designs, supplies and commissions thermal waste treatment and waste-to-energy plants and key combustion and boiler components. The company acts as a general contractor for turnkey environmental and energy facilities, providing engineering, delivery and long-term service in collaboration with specialist suppliers and several international subsidiaries and partners.

📋 Description

• The 'Service Sales' department supports and advises our customers on the long-term and smooth operation of MARTIN systems. • With our customer-oriented service product portfolio, we address various needs throughout the operating lifecycle and are a reliable partner for our customers. • Sales of service offerings and spare parts • Identifying customer needs and developing resulting projects • Customer development and management (including customer visits) for assigned accounts • Preparation, management, negotiation and follow-up of quotations for assigned customers • Representation at trade fairs and events • Maintenance of customer master data • Development and further enhancement of service products

🎯 Requirements

• Degree in business administration or engineering, or a suitable technical qualification with relevant and demonstrable professional experience • Initial sales experience is an advantage, along with a passion for sales and customer retention • Experience in plant, machinery, steel, piping, or power plant construction • Good knowledge of MS Office and ERP systems • Strong communication skills, including proficiency in English • Independent, committed, team-oriented working style with a high degree of reliability, flexibility and resilience • Self-motivation and the ability to develop and build long-term relationships with partners • Willingness to travel for business domestically and internationally • Customer- and service-oriented mindset characterized by reliability and solution orientation

🏖️ Benefits

• Flexible working hours • Company pension scheme • Mobile working (remote work) • Modern workplace • 30 days annual leave • Holiday and Christmas bonuses • On-site fitness facilities • Company events • Training and professional development • Health management and company doctor • Spendit card and much more