Sr. Collections & Billing Operations Analyst

August 29

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Matterport

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Digital Twin Platform

3D Models • Computer Vision • Hardware • Real Estate • Insurance

501 - 1000

💰 $295M Post-IPO Equity on 2021-07

Description

• Follow up with customers regarding all invoice issues through Salesforce cases • Ensure timely follow-up and resolution of internal and external inquiries • Contact customer regarding their past due balance • Update collections notes and status to ensure cash forecasting is accurate • Process credit memos and refund requests, ensuring proper approval are in place • Prepare collection analysis and key metrics on a weekly bases • Manage customer specific web portal requirements including daily invoice uploads • Perform month end close related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures

Requirements

• Bachelor’s degree in Accounting or related field, or equivalent 2 to 5 years of experience in billing and collections • Prior experience with NetSuite and Salesforce (Zuora is a plus) • Analytical and problem-solving skills • Intermediate level Excel (pivot tables, v-lookups, account reconciliations and macros) • Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization • Experience with international accounting operations a plus

Benefits

• Comprehensive health plans* – 100% of premiums covered for employees & 88% of dependent premiums for US employees • Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays! • 401k, Company ownership in the form of RSU’s & ESPP Program