Account Supervisor

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MedComms Experts

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Pharmaceuticals • Education • B2B

MedComms Experts is a multidisciplinary medical communications agency of scientists and creatives that partners with pharmaceutical and biotech companies to create scientifically rigorous, compliant, and creatively designed medical content. They provide full-service publication planning, medical affairs training and development, digital HCP engagement, instructional design, and project management to simplify complex science, support guideline updates, and deliver scalable educational solutions and tools for healthcare professionals and medical affairs teams.

51 - 200 employees

Founded 2012

💊 Pharmaceuticals

📚 Education

🤝 B2B

📋 Description

• Day-to-day lead for assigned projects • Has an excellent understanding of project goals and objectives • Contributes to project planning, creative ideation and defining project goals and milestones • Develops and maintains timelines that all departments agree to • Executes key aspects of projects as set out in timelines and collaborates to ensure client deadlines are met • Takes part in review of client deliverables • Mentors junior account team members where applicable • Understands agency processes and ensures adherence to them • Communicates directly with client to ensure a timely and appropriate response • Escalates issues and trouble shoots in collaboration with senior client and medical team • Understands basics of agency financials and maintains budget trackers and hours reconciliation • Raises invoices in collaboration with agency accounting

🎯 Requirements

• Bachelor’s degree • 2+ years agency experience, some experience in the patient engagement and/or medical communications category preferred • Experience working directly with clients as project point • Some experience presenting to internal and external teams • Experience working with external groups like KOLs and/or patients/patient advocacy groups or other relevant stakeholders • Experience managing project finances and tracking expenses • Proven track record coordinating a range of successful projects across audiences and across channel

🏖️ Benefits

• NexGen is comprised of motivated, passionate individuals. We welcome those who want to deliver great work and have fun doing it! NexGen Healthcare Communications is an equal opportunity employer.